United Kingdom, Hemel Hempstead, Laundry & Home Care

High Street Channel Controller


Henkel´s Laundry & Home Care brands have been trusted by generations of families. To maintain the trusted quality it takes constant innovation, sound research, cutting-edge product development, smart marketing and sales. Above all, it takes people who share our passion and embrace change.   

The Laundry & Home Care UK Sales team have forged a unique high performance and motivation culture underpinned by strong team values and supported by a clear vision, strategy and goals. And it is working. Our Values: We build trust, We do what we say, We bring positivity, We go again, We win together & learn together, We respect work-life balance.  

An exciting opportunity has arisen for the right person to join this team as High Street Channel Controller, to head up this fast growing area and the team responsible for strategic key accounts including Wilko, Savers, B&M, Home Bargains, Aldi, Lidl, The Range, Boots and more. Includes line management of 3 x NAMs.  

The key challenges will include:  

  • To support and develop a high performing team to exhibit our values and succeed strongly.
  • To lead your team in showing no ceiling to ambition with their customers to surpass Channel Net Sales and Profitability targets, in line with budget and strategic guidelines.
  • Produce annual strategic Channel Plan - in alignment with the overall Commercial Strategy - with clear objectives, goals, strategy and measures.
  • Support team in the translation of the strategy into specific account plans that maximise the opportunites and minimise risks.
  • Oversee and support in the development and execution of ambitious trading plans with customers, including maximising distribution, listings, space and promo/visibility in key accounts.
  • Support in the annual negotiations with accounts to deliver the required profitable business growth and internal stretch plan.
  • Establish and maintain strong, influential and sustainable relationships at a senior level in key customers to support growth plans and initiatives.
  • To support the Sales Director in Total Business target & objective delivery.
  • To ensure team's monthly & rolling annual forecast are robust and accurate, and that necessary admin is completed promptly. - Become an 'expert' of the channel, accounts and the categories we operate in.
  • Exceed expectations and make things happen whilst ensuring we outperform the market and customer growth.
  • Work closely with internal stakeholders to provide market-leading solutions to our customers.
  • Live and breathe our values as a senior example to the wider team, with the strength and commitment to hold yourself, team and colleagues to account against them.



  • Demonstrable success in National Account Management roles within FMCG
  • Ideally previous line-management experience
  • Proven track record in achieving success in negotiations with major national accounts
  • Fully conversant with the principles of brand marketing, category management, & supply chain management
  • A strategic thinker with strengths in analysis, planning and forecasting
  • Will be expected to deliver against Henkel Leadership Principles
  • High level of emotional intelligence
  • Fully experienced in all aspects of P&L management.
  • Excellent communication skills (oral and written) & presentation skills

JOB ID: 200000NO
Contract & Job type: Full Time, Regular
Contact information for application-related questions:


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