United Kingdom, Hemel Hempstead, Adhesive Technologies

Channel Controller

Henkel is the UK & global market leader in Consumer Adhesives, and at ACC we offer premium branded products to a broad target group ranging from DIY‘ers to parents buying crafting products for their children.  Sellotape, Pritt, Loctite and UniBond No More Nails are just some of our iconic brands. Our success is built on a consistent innovation pipeline, true customer partnerships and leading category management.

In 2020 we entered a hugely exciting phase in the transformation of ACC with a new strategic agenda & consumer-driven purpose: We inspire & enable people to create a meaningful impact through what they make with their hands. 

We are building a culture of people who inspire, display passion for our products and work as one team.An exciting opportunity has arisen as head of Value Retail, High Street & Online channels, leading a team of 4 account managers in a dynamic, growing and strategically important area of the business.

The key challenges will include:

  • To support and develop a high performing team to succeed.
  • To lead your team in showing “no ceiling to ambition with their customers to surpass channel net sales and profitability targets, in line with budget and strategic guidelines.
  • Produce annual strategic channel plan in alignment with the overall commercial strategy - with clear objectives, goals, strategy and measures.
  • Support team in the translation of the strategy into specific account plans that maximise the opportunites and minimise risks.
  • Oversee and support in the development and execution of ambitious trading plans with customers, including maximising distribution, listings, space and promotion visibility in key accounts.
  • Support in annual negotiations with customers to deliver the required profitable business growth and internal stretch plan.
  • Establish and maintain strong, influential and sustainable relationships at a senior level in key customers to support growth plans and initiatives.
  • To ensure team’s monthly & rolling annual forecast are robust and accurate.
  • Become an ‘expert’ for the channel, accounts and the categories we operate in.
  • Work closely with internal stakeholders incl. Marketing, Category Management, Business Planning & Supply Chain to provide market-leading solutions to our customers.
  • Live and breathe our purpose ‘For Those Who Make It Happen‘ - as a senior example to the wider team, with the strength and commitment to hold yourself, team and colleagues to account.


  • Demonstrable success in National Account Management roles within FMCG.
  • A strategic thinker with strengths in analysis, planning and forecasting.
  • Proven track record in negotiations with major national accounts.
  • Fully experienced in all aspects of P&L management.
  • Previous line-management experience.
  • Degree Educated, or equivalent.
  • Fully conversant with the principles of brand marketing, category management and supply chain management.
  • Will be expected to deliver against Henkel Leadership commitments.
  • Excellent communication (oral and written) and presentation skills.
  • Fully conversant with MS Office.
JOB ID: 20001286
Contract & Job type: Full Time, Regular
Contact information for application-related questions:


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