United States, Chanhassen, MN, Adhesive Technologies

Principal Technical Service Engineer


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


The Principal Field Technical Customer Service (TCS) Engineer is a strategic role supporting all facets of Thermal Interface Materials (TIM) used in the manufacturing of consumer electronics. product development and customers field service needs. This position acts as the interface between field and lab in capturing and translating customers’ needs for new applications and products. Some specifics include:

  • Design and administration of internal screening evaluations on developmental and commercialized products, optimization of material assembly processes and direct interaction with customers to troubleshoot and solve product and process related problems.
  • Understanding and demonstration of testing of thermal products is required. 


  • Bachelors degree in Engineering or relevant scientific/technical discipline is required.
  • Minimum of 3 years of experience in an environment providing technical application support to customers required. 
  • Previous experience supporting customers using electronic packaging materials is preferred. 
  • Understanding of Thermal Interface Materials preferred but not required. 
  • Demonstrated ability in working with a cross functional Sales/Product
  • Development/Marketing team is highly desirable
  • Knowledge of liquid dispensing equipment and process preferred but not required.
  • In addition, the individual must be able to travel up to 30% globally/domestically.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

JOB ID: 190008O5
Contract & Job type: Full Time, Regular
Contact information for application-related questions: 1-866-836-7067


Henkel’s application process

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