United States, Enoree, SC, Adhesive Technologies

Quality Manager


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • The Quality Manager must be a self-motivated, hands-on problem solver that can work to ensure that all plant processes meet internal and external requirements. 
  • Supervision of Quality Control lab personnel (salaried and hourly), maintaining quality records, acting as the primary contact and leading initiatives to resolve customer complaints and to maintain current business and positive customer relationships.
  • This position will oversee process and quality assurance protocols, educate and enforce compliance initiatives, ensure that appropriate documentation related to quality, process, validation, management of change and CAPA is complete, interface with customers during audits, ensure that appropriate methods are established, maintained and routinely modified, recommend lean production process initiatives, and serve as the source for communicating quality initiatives to all operations functions in the facilities. 


  • Lead Cross-functional Quality Improvement Teams/Projects. Develop plans for continuous improvements for the lab, plant, and product lines and ensure all team members are completing assigned tasks.
  • Work with manufacturing and other functional groups during problem solving investigations to determine true root cause and corrective actions to eliminate repeat complaints.
  • Lead investigations to troubleshoot customer problems/complaints, plant issues, and reject batches. Determine root cause and corrective actions and develop project plans to drive change.
  • Visit customers to outline complaint resolution initiatives, root cause and corrective actions, and timelines for improvements.
  • Supervise Quality Engineers and Lab personnel at the sites.
  • Assume Integrated Management System Coordinator role.
  • Assume Food Safety Team Leader Role at all Hot Melt Sites.
  • Coordinate internal/external audits and customer visits.
  • Utilize Six Sigma methodology, SQC, and SPC to conduct studies

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.  At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

JOB ID: 20002076
Contract & Job type: Full Time, Regular
Contact information for application-related questions: 1-866-836-7067


Henkel’s application process

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