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IND, Navi Mumbai, Adhesive Technologies

National Key Accounts Manager -Flexible Laminates

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Mapping client’s requirements, attending / conducting business user meeting, project
    planning & scheduling, coordinating with technical teams to ensure project health and
    providing them customized business solutions.
  • Supervising the accounts, cash-flows, receivables and credit control of each account.
  • Identifying and networking with prospective clients, maintaining relations with key opinion
    leaders, generating business from the existing accounts, achieving profitability and increased
    sales growth.
  • Preparing and ensuring Annual KAM engagement calendar
  • Managing customer centric operations & ensuring customer satisfaction by achieving
    timely delivery & service quality norms.
  • Attending to client’s complaints and undertaking steps for effectively resolving them.
  • Interacting with the customers to gather their feedback regarding the product satisfaction.
  • Organizing technical seminars, customer events, plant’s visit etc. to build mutual
    relationship with the customer.
  • Rolling out and ensuring Business Excellence for KAM Customers

YOUR SKILLS

  • B.E. / B.Tech. (Chemical or Mechanical Engineer) or MBA (Marketing) 
  • Minimum 10 years in handling Global Key Account (Preferred) in B2B business
JOB ID: 20000606
Contract & Job type: Full Time, Regular
Contact information for application-related questions: talent.acqusition@henkel.com
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