United States, Salisbury, NC, Adhesive Technologies

Quality Manager


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Lead and manage team of quality professionals at the site while supporting a 24/7 operation.
  • Assume the role of Management Representative, maintain Integrated Management System and certification to ISO 9001, IATF 16949, ISO 14001, and ISO 450001.
  • Ensure appropriate Internal Audit Program: system, process, product.
  • Coordinate internal/external audits.
  • Ensure documentation and validation of key processes, including GMP programs.
  • Ensure control plans and quality planning documentation are in place.
  • Work with manufacturing and other functional groups to troubleshoot customer problems/complaints, plant issues, and reject batches.Ensure determination of root cause and corrective actions and develop project plans to drive change.
  • Lead investigations to troubleshoot customer problems/complaints, plant issues, and reject batches.Determine root cause and corrective actions and develop project plans to drive change.
  • Escalate critical decisions to Regional Quality Director if necessary.
  • Promote awareness of customer requirements throughout the site.
  • Lead Cross-functional Quality Improvement Teams/Projects.Develop plans for continuous improvements for the plant, and product lines and ensure all team members are completing assigned tasks.
  • Ensure best practice Henkel standards are applied.
  • Monitor and communicate quality metrics.
  • Utilize Six Sigma methodology, SQC, and SPC to conduct studies on product and process consistency and quality issues.


  • Bachelor's Degree in Engineering, Chemistry or within a relevant Science discipline
  • Knowledge and experience with ISO/IATF standards
  • Knowledge of cGMP and SAP preferred
  • 5+ years’ experience in manufacturing / chemical industry or within the quality profession.
  • 5+ years of supervisory experience
  • Knowledge and experience with Six Sigma, 8D, and A3 tools
  • Experience leading teams and working with customers
  • Experience in troubleshooting difficult problems in a plant environment
  • Excellent project management and organization skills
  • Excellent written and verbal communication skills
  • Ability to communicate effectively across all levels of the organization, and to manage cross functional teams.
  • Experience with Adhesives or sealants and coatings knowledge a preference
  • cGMP and SAP proficiency preferable
  • Frequently sit, view a computer screen, and type on a keyboard for extended periods of times
  • Verbally communicate one-on-one and in front of large groups.
  • Good written and verbal communication skills, with ability to follow up on identified gaps
  • Personal computer proficient, particularly in Excel and PowerPoint.
  • Able to demonstrate a thorough and comprehensive understanding of relevant standards.
  • Excellent interpersonal skills
  • Demonstrated ability to be part of a team
  • Occasionally may be required to reach, squat, bend and lift up to 25 lbs
  • Ability to work in a chemical lab and manufacturing environment
  • Must be willing to travel
  • Requires a valid drivers license

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.  At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

JOB ID: 20002122
Contract & Job type: Full Time, Regular
Contact information for application-related questions: 1-866-836-7067


Henkel’s application process

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