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Netherlands, Amsterdam, Adhesive Technologies

Intern - Global Customer Service Department (July 2020, 6 months)

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the future together with us.

For our Global Customer Service department, we are looking for an intern who will be part of the newly formed Global Customer Service team and benefit from their hands-on approach, support and the first-hand experience you can generate in working with the team members. You will be part of the Global CS team, focusing on CS Strategy topics and projects centered around customer centricity.

YOUR ROLE

  • Be involved in the development of Global Customer Service strategies
  • Support the Global Head of Customer Service and the CS Transformation head in analyzing as-is processes in Customer Service and in defining to-be processes 
  • Contribute in CS Customer Centricity projects
  • Support the Global CS management team with daily activities

Your Skills

  • Bachelor or Master student who successfully completed intermediate exams;
  • Solid background in Business Studies with interest in Customer Service, Supply Chain and Customer Experience topics;
  • Good communication & presentation skills;
  • Very good knowledge of the MS Office Package;
  • Excellent knowledge of English language;
  • Analytical, flexible and open minded;
  • Available for 6 months full time as of July 01, 2020.
JOB ID: req4758
Contract & Job type: Full Time, Limited Term
Contact information for application-related questions: recruitment.benelux@henkel.com
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