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Hungary, Budapest, Adhesive Technologies

Customer Service Front Office Agent (m/f)

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Handle customer questions and provide information to resolve any issues, manage orders and deliveries providing high quality customer service
  • Process Sales documentation and related administrative tasks
  • Maintain customer relationship and contact with logistics service provider, cooperation with cross-functional teams
  • Accurate recording and monitoring of customer orders in the system
  • Create delivery note and invoice in the system
  • Track customer open orders and shipments
  • Perform daily, weekly, monthly administrative tasks

YOUR SKILLS

  • Minimum secondary education
  • Minimum 1-2 years of relevant work experience
  • Business fluent level of English and Hungarian languages, advanced German skills are required
  • Accuracy, reliability, good time management skills
  • Flexible personality with excellent communication and relationship management skills
  • Advantage: Knowledge of SAP and Excel
JOB ID: req7293
Contract & Job type: Full Time, Regular
Contact information for application-related questions: career.hu@henkel.com
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