Austria, Dornbirn

Global Field Service Technician (d/f/m)

Henkel is for those who step up. Do you?

The Sonderhoff companies have been merged with Henkel AG & Co. KGaA since January 1, 2020. As a medium-sized mechanical engineering business within the Henkel group, we are specialized in planning and manufacturing of special systems for processing polymer materials - from stand-alone solutions to fully automated production lines for sealing foaming, gluing and casting. We offer customized entry opportunities as well as individual and professional perspectives.

Our mixing and dispensing systems are sold around the globe. As a member of the Technical Customer Service Team you will take over responsibility for our high quality, represent our company at the customer and drive the future growth of the engineering business by contributing with your excellent knowledge. If you like to travel, take over responsibility and think out of the box - take the chance and shape the company’s future together with us.


  • Installation of systems including commissioning and final acceptance at the customer

  • Documentation of quality checks on site

  • Training of operating personnel during commissioning

  • Analyze and eliminate customer malfunctions

  • Carrying out repair and service work in-house and at customer

  • Programming of 3- and multi-axis CNC robots


  • Completed mechanical or electromechanical education
    e.g. machine/vehicle mechanics or mechatronics

  • High degree of independence as well as willingness to intensive travel (approx. 80 %)

  • Fluent in English and ideally in one other language

  • Car driving license

  • High service and customer orientation, resilience and reliability


  • Detailed training and induction in Dornbirn, Austria
    (6 to 12 months), location in other European countries after training period possible

  • Challenging and diversified function as part of a team in a market-leading and international company

  • Training and professional growth opportunities within the group and in an international environment

  • Various social benefits

  • Flexible working conditions and a good working atmosphere

  • Minimum salary according to the collective agreement of the chemical industry according to the location country, actual payment is based on education and experience

We look forward to your online application via the job portal

If you have any further questions, please contact us by email: Monika Gehring -

JOB ID: 20001579
Contract & Job type: Full Time, Regular
Contact information for application-related questions: