United States, Westlake, OH, Adhesive Technologies

Logistics Coordinator


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Provide Logistics support for all stakeholders of Henkel Adhesives shipments in North America. Stakeholders include Henkel facilities, customer service, Logistics team members, carriers, customers, Henkel sales, planning, and any other individuals, as appropriate.
  • This role will primarily execute the back-office functions associated with shipment execution.
  • These functions include freight claim management, customer complaints, freight invoice reconciliation, prepay and charge rate application (CPT), and document logistics process management.
  • This role will also have some minor daily tendering responsibilities to stay trained on Henkel’s TMS application.
  • This role will support monthly metric/KPI development as well as carrier scorecard creation. Candidate must be a results’ oriented, self-directed worker.
  • Must have a high drive to succeed.
  • Ability to influence others without authority is a critical skill for success in this role.


  • Bachelor’s degree preferred in Logistics (Supply Chain) or Business.
  • 2-3 years of Logistics/Supply Chain support experience with freight claims, complaints, and invoice reconciliation
  • Experience in a multi-modal transportation environment (Full TL, LTL, Parcel)
  • Previous experience using a modern TMS preferred (MercuryGate, BluJay, JDA, etc.)
  • Ability to multi-task and operate in a fast-paced environment
  • Ability to work some off hours as appropriate to meet team requirements
  • Strong problem solving skills (A3 problem solving training a plus)
  • Must be able to handle a high volume of work
  • Proficiency in Outlook and Microsoft Office (Excel, Word, PowerPoint, etc.)
  • Experience with SAP preferred
  • Effective communication skills, both verbal and written
  • Ability to work comfortably in a collaborative team environment

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.  At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

JOB ID: 20007073
Contract & Job type: Full Time, Regular
Contact information for application-related questions: 1-866-836-7067