PHL, Makati, Integrated Business Solutions

HRDirect Specialist


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

At Henkel, we promote a holistic Diversity & Inclusion approach. The diversity of our employees, their backgrounds, experiences, talents, knowledge, creativity, and the appreciation of all their individual differences are the foundation for our competitive advantage.

As a multinational corporation, Henkel employs people from 120 nations in almost 80 countries. About 85 percent of our employees work outside of Germany, with more than half of them in emerging markets.


  • Execute processes according to standard templates fulfilling the defined service commitments and Service Level Agreement (SLA)
  • Act as a specialist for particular process or tools on operational level
  • Learn additional topics to broaden knowledge in order to be able to cover additional subjects in the Shared Service Center (SSC)
  • Ensure service continuity according to the planning defined with the team and also do knowledge transfer
  • Ensure request is fully understood, revert to requester should clarifications be needed as well as ensure data integrity in system maintenance and documentations.


  • Graduate of Bachelor's degree in Human Resource, Business, Industrial Engineering or any related field
  • Minimum of one (1) year relevant experience as a Human Resource staff, preferably in a shared service/BPO industry
  • Strong English verbal and written communication and excellent interpersonal skills are required
  • MS Office knowledge is required while SAP knowledge is a plus
  • Project management skills or experience is an advantage
JOB ID: 20008169
Contract & Job type: Full Time, Regular
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