PHL, Makati, Integrated Business Solutions

Learning Management Specialist


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

At Henkel, we promote a holistic Diversity & Inclusion approach. The diversity of our employees, their backgrounds, experiences, talents, knowledge, creativity, and the appreciation of all their individual differences are the foundation for our competitive advantage.

As a multinational corporation, Henkel employs people from 120 nations in almost 80 countries. About 85 percent of our employees work outside of Germany, with more than half of them in emerging markets.


  • Deliver defined services and act as first escalation level for process execution
  • Cascade information and updates for all Learning processes to the team
  • Organize work schedule planning and ensuring service continuity according to service commitment and Service Level Agreements; continuously identify potential and self-initiatively improving the existing processes
  • Responsible for organizing receiving, dispatching and clarifying orders within the team, and clarify non-standard inquiries with local or regional Process Leader or Global Process Owner
  • Learn processes for new services offered by HRDirect (e.g. work shadowing during roll-in phase)


  • Graduate of Bachelor's Degree in Human Resources, Business Management, Industrial Engineering or any related field
  • Minimum one (1) year relevant experience in a learning management role, preferably in an HR shared service or BPO industry
  • Learning management background in Cornerstone or Cross Knowledge platform is a plus
  • MS Office knowledge is required while Macro/Power BI knowledge is an advantage
  • Can work with minimal supervision and has good command of verbal and written English language
JOB ID: 20008552
Contract & Job type: Full Time, Regular
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