United States, Salt Lake City, UT, Laundry & Home Care

Senior Deductions Analyst


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Identify and resolve deductions, short payments and other related customer account issues in a timely and efficient manner with a clear understanding of impact to sales, the balance sheet and the income statement
  • Report to the Sales Team regarding customer adherence to established terms of sale; work with Customer Development Manager/Broker as needed to gain compliance
  • Strategically influence Sales Team to resolve promotional related deductions in a timely manner
  • Ensure that transactions in the revenue process are recorded consistent with internal policies & accounting ruleswhileidentifying cash flow opportunities and implement corrective actions
  • Assist various supply chain departments in validating, determining non-compliance and root-cause issues related to deductions and short payments
  • Continually identify departmental and upstream process improvements and influence management to implement changes
  • Responsible for developing and maintaining customer account management “best practices” processes across all customer channelsandprioritizing cross-functional requests impacting customer account activity 
  • Act as a liaison for deduction issues within respective customer channels before escalation to Customer Service Manager or Supply Chain Team Leader


  • Bachelor’s degree preferred. Equivalent experience in lieu of degree will be considered.
  • 2 or more years’ experience preferred in deduction prevention and resolution with consumer-packaged goods industry preferred.
  • Working knowledge of MS Outlook, Word, Excel, SAP and Trade Promotion Management Systems
  • Demonstrates proactive leadership in the absence of management directionalong with astrong ability to identify issues and evaluate potential solutions to drive preventative measures

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

JOB ID: 21011344
Contract & Job type: Full Time, Regular
Contact information for application-related questions: 1-866-836-7067