Germany, Düsseldorf, Adhesive Technologies

Senior Technician TCS Application Center EIMEA (d/f/m)


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Support internal and external technical requests, product evaluations and must-win projects
  • Complete technical request testing in the laboratory based on customer applications, questions and requirements
  • Write customer-ready reports for the field Sales/TCS teams, Key Account Managers (KAMs), Marketing, Product Development, Innovations or project team
  • Responsible for documentation of the performed lab activities in lab TCS databases and other systems
  • Responsible for directly communicating and collaborating with the field Sales/TCS teams, KAMs, PD or project team
  • Perform lab demonstrations and trainings during customer visits in our laboratories
  • Support training of Sales/Marketing and other TCS personnel on products and applications
  • Perform/support completion of Root Cause Analysis on all product performance related complaints if and when they arise
  • Run and upkeep laboratory equipment, lead/support ongoing standardization, harmonization, and administration of laboratory test methods
  • Ensure laboratory and application equipment are calibrated and safety checked in compliance with local regulations


  • Completed vocational training as a Lab Technician (d/f/m) + additional degree as a Technician (d/f/m) or higher
  • Minimum 3 years of relevant experience working in a lab, experience working with Adhesives or knowledge in tissue and towel, packaging & labeling product design or manufacturing
  • Passion to support customers requests and evolving needs
  • Analytical thinking and problem solving
  • Good team player able to work in an international and cross-functional team
  • Agility and flexibility towards shifting priorities and new customer requirements
  • Good attention to details for lab work accuracy
  • Fluent English and German language skills
  • Good MS Office skills (Word, Excel, PowerPoint, Teams and SharePoint)
JOB ID: 21013097
Contract & Job type: Full Time, Regular
Contact information for application-related questions: