Germany, Düsseldorf, Adhesive Technologies

Laboratory Technician (d/f/m)


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Perform/support completion of Root Cause Analysis and Corrective Action Plan on all product related performance complaints
  • Provide technical resource and assessment to market while supporting “must win” projects and programs
  • Complete Customer Technical Request Testing and Reports within the TCS database or equivalent, including 'customer ready' reports
  • Run and upkeep laboratory equipment, lead/support ongoing standardization, harmonization and administration of laboratory test methods
  • Ensure laboratory and application equipment are calibrated and safety checked in compliance with local regulations
  • Support internal and external technical requests and projects
  • Responsible for CAPRIS/ACE and TCS database documentation of the performed lab activities
  • Write customer facing reports for the field Sales/TCS teams, KAMs, Marketing, PD and Innovations or project team
  • Responsible for directly communicating with the field Sales/TCS teams, KAMs or project team
  • Train Sales/Marketing and other TCS personnel on products
  • Perform customer lab demonstrations and customer training


  • Completed vocational training as a Lab Technician (d/f/m) + additional degree as a Technician (d/f/m) or higher; alternatively a qualification as a Mechanical Engineer (d/f/m) or Chemical Technician (d/f/m)
  • Minimum 3 years of relevant experience working in a lab, experience working with Adhesives
  • Passion to support customers requests and evolving needs
  • Analytical thinking and problem solving
  • Good team player able to work in an international and cross-functional team
  • Agility and flexibility towards shifting priorities and new customer requirements
  • Good attention to details for lab work accuracy
  • Fluent English and German language skills
  • Good MS Office skills (Word, Excel, PowerPoint, Teams and SharePoint)
JOB ID: 21014880
Contract & Job type: Full Time, Regular
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