IND, Navi Mumbai, Adhesive Technologies
Customer Service Back office Agent
HENKEL IS FOR THOSE WHO STEP UP. DO YOU?
At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
- Deals with customer needs as first point of contact.
- Strives for excellent customer service delivery.
- Maintains detailed and up-to-date knowledge of the company's products and services.
- Customer service basics( like order execution , commercial settlements )
- SAP transaction execution SD module.
- Any graduate with minimum 2 years of experience in customer service in Chemical company.
- Proactive thinking, flexibility.
- Cooperation and analytical skills to work together with customer service team in the country •
- Fully conversant in SAP (or similar) customer service related transactions and reporting functions .
- Good communication skills.
- Able to withstand pressure
- Excellent organization & time management skills.