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Slovakia, Bratislava, Global Business Solutions+

Specialist Customer Operations with German

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Daily cooperation with colleagues (native speakers) from the Front-office, Sales and Key Account Management departments in the supported local country
  • Pricing& rebate related processes
  • Interaction with Customer service from respective countries in order to solve queries and issues related to customer
  • Quality check of maintained data in SAP database (strong focus on details)
  • Daily communication (via phone or email) in German/English language with local and global teams
  • Overview of customer accounts – credit and debit notes management
  • Pricing and logistic discrepancies investigation
  • Reporting, monitoring & invoicing
  • Participating in various projects and proposing process improvements

YOUR SKILLS

  • Active knowledge of English and German
  • Customer orientation, performance motivation
  • A self-starter who takes initiative
  • Ability to work independently and within a team
  • Accuracy, attention to detail and flexibility
  • Communication and interpersonal skills
  • Microsoft office usage & SAP knowledge is advantage

BENEFITS WE OFFER

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events

Minimum salary: 1200 EUR gross (Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.

JOB ID: 21015441
Contract & Job type: Full Time, Regular
Contact information for application-related questions: recruitmentslovakia@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
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