Menu
Search
190822-jobadonline-production-keep-challening-bb-09-m

Slovakia, Bratislava, Global Business Solutions+

Technical Advisor with French/German (Adhesive Division)

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

Be the one responsible for ensuring that the voice of the customer is being heard. You are communicative, customer oriented. You have a chemical/technical engineer background, or you have a sharp DIY approach on house projects with experience with our adhesives, silicones, sealants, thread lockers, etc. You will be considered as a fundamental piece in our business community, the voice of the company, who represents our brands, supports our customers, and identifies leads. Do you dare to make an impact?

  • Answering customer inquiries via phone/e-mail, displaying an understanding of their needs, and responding with sensitivity and politeness
  • Honest, cooperative, empathetic approach to supporting customers
  • Close collaboration and interdependence with other company departments – Forming a togetherness approach with the Technical Team (Labs & R&D) and Sales Team
  • Identification of sales opportunities to support the Sales Team
  • Collecting customer feedback – coordinating, and connecting with other teams
  • Full training provided

YOUR SKILLS

  • Committed customer orientation - previous experience in customer support is desired
  • Advanced level of French - communication with native speakers
  • Knowledge of English language (used for internal needs)
  • Interest in technical/industrial field
  • Curiosity and ability to develop knowledge in our products and applications
  • Detail oriented, communicative, self-motivated

BENEFITS WE OFFER

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events

Minimum salary: 1350 EUR gross (Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.)

JOB ID: 21012754
Contract & Job type: Full Time, Regular
Contact information for application-related questions: recruitmentslovakia@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Standard_Brandbar_1460x142