Credit Control Analyst


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • The Credit Control Analyst is the first point of contact for all account receivable matters within area of responsibility and is responsible to provide guidance and support on the AR Payment, Deductions, AR Management and Credit Management process.
  • Additionally, the role is performing value adding analyses and reporting to manage AR performance and manages projects in the area of Finance / OTC.
  • Operates day-to-day credit management activities and ensures proactive risk-avoidance and customer debt collection.
  • Applies the collection process according to the regional strategy.
  • Prepares information for and decides upon the release of orders and credit limits according to decision matrix.
  • Monitors and supports credit check procedures and blocked order processing.
  • Monitors credit risks, analysis, mitigates risks, while enabling sales and avoiding bad debts according to decision matrix.
  • Ensures efficient and prompt escalation of unresolved deductions and disputes affecting the A/R balance within the agreed solution lead time.
  • Conducts regular OTC process reviews and trainings to ensure adherence to the Global Credit Policy.
  • Participates and proactively drives finance projects, in areas such as digitalization, CSR and process optimization.
  • Performs ad-hoc and regular analyses to manage AR performance and risks.
  • Coordinates the preparation of monthly business meetings as well as the documentation thereof.


  • Bachelors degree in Credit Management/Financial Management
  • Minimum 3 years work experience gained within Finance.
  • Good understanding of accounting systems and concepts as well as general business.
  • Soft skills: Collaboration and teamwork, communication, complex problem solving, critical & systematic thinking, conflict management, Project and analytical skills, integrity, pro-active and positive attitude to change, stress-resistant.
  • Advanced MS Office skills (specifically Excel and power point) and working experience in SAP.
JOB ID: 21025060
Contract & Job type: Full Time, Regular
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