VNM, Bien Hoa, Adhesive Technologies
Customer Service Agent
At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you’re up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?
- Acts as single point of contact for assigned customer portfolio
- Ensures all day-to-day customer related activities are dealt with in a courteous, accurate,
- timely manner, adhering to business standards
- Enforces successful execution of Daily Operations Cycle (improved End Customer Service
- Level performance and faster response to incidences)
- Maintains and increases customer loyalty, by building relationship
- Experience in ERP, SAP system and MS. Office
- Experience in Customer Service relationship, Sale Administration
- Fluent communication skill in both writing and speaking
- Detail oriented at daily tasks
- Teamwork and negotiation ability to cross-functions
Mandarin speaking is preferable
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.