Germany, Düsseldorf, Adhesive Technologies

Manager Customer Experience (Channel and Digital) - Adhesives (d/f/m)

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


  • Build overarching global strategy & execution plan (marketing communication, digital marketing, demand generation, content development, media, campaign) including e-Commerce for New Business Incubator business and managing executions across regions   
  • Work with agencies to create content and communication strategies for our initiatives (responsibility for the development and delivery of content strategy, content pieces development (Hero, help, hub) such as videos, blogs, web content, digital, social media platform visual creatives, sequential messaging banner ads, visual assets (graphs, 3D renders etc.), keyword strategy as well as sales enablement assets (presenters, sell-sheets) optimized for Pitcher)
  • Directly influence the top line growth/sales; execute communication strategy to cross regions, cross markets; develop, maintain marketing collaterals for incubator business including internal communication, webpage, social media, marketing campaign
  • Be responsible for the development & delivery of Loctite & Incubator social media (website, blocks, LinkedIn) with full collaboration with Henkel core business’s marketing communication team; select appropriate external agencies, facilitate Loctite brand support and brand guidance, help with best practice sharing 
  • Be responsible for managing financial aspects/budget tied to on-line brands/digital marketing support and measuring ROI
  • Coordinate & organize tradeshow events, work closely with market segment heads and marketing team to ensure contents and lead generations/qualification  
  • Facilitate Loctite brand support and implement branding best practice across all incubators business


  • Bachelor’s degree in Business Administration, Digital Marketing or similar 
  • At least 4 years of professional experience in B2B Marketing, e-Commerce experience is a plus
  • Excellent communication and organizational skills
  • Excellent MS Office skills (especially PowerPoint presentations), graphic design is advantageous
  • Fluent English language skills, German language skills are beneficial 

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 22034534
Contract & Job type: Full Time, Regular
Contact information for application-related questions: Recruitment-Germany@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Performance Bonus & Incentives
Performance Bonus & Incentives Company Pension Schemes
Company Pension Schemes Flexible Benefits
Flexible Benefits Employee Share Plan
Employee Share Plan Insurances & Services
Insurances & Services My Henkel Bike
My Henkel Bike Health & Social Services
Health & Social Services Fitness with Urban Sports Club
Fitness with Urban Sports Club On-site Canteens & Restaurants
Note: Perks might vary depending on the job grade.