United States, Westlake, OH, Adhesive Technologies

Logistics and Transportation Analyst

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


  • Provide Logistics support for all stakeholders of Henkel Adhesives shipments in North America.
  • Stakeholders include Henkel sites, Henkel customer service, Logistics team members, carriers, customers, Henkel sales, Henkel planning, and any other individuals, as appropriate.
  • This role will primarily execute the back-office functions associated with shipment execution. These functions include freight claim management, customer complaints, freight invoice reconciliation, prepay and charge rate application (CPT), and document logistics process management.
  • This role will support monthly metric/KPI development as well as carrier scorecard creation.
  • Candidate must be a results’ oriented, self-directed worker. Must have a high drive to succeed.
  • Ability to influence others without authority is a critical skill for success in this role.
  • Primary Duties: Work within Henkel’s Transportation Management System (TMS)
  • Monitor and reply to appropriate group email requests about claims, invoices, etc.
  • Build and maintain carrier relationships to support the Analyst’s day-to-day activities
  • Prepare carrier scorecards and hold carriers accountable for key metrics and capacity commitments
  • Support all Henkel internal metrics such as freight claim filing, complaint resolution, cost management, etc.
  • Work with carriers and Henkel A/P to resolve invoice payment discrepancies
  • Projects, as assigned, to support Logistics
  • Tasks: Work on projects as required (individually and as part of a group)
  • Analyze data to suggest Logistics improvement opportunities
  • Build/maintain relationships with key stakeholders both inside and outside of Henkel


  • Prefer bachelor’s degree in Logistics (Supply Chain) or Business
  • 3+ years of Logistics/Supply Chain support experience with freight claims, complaints, and invoice reconciliation
  • Experience in a multi-modal transportation environment (Full TL, LTL, Bulk, Parcel)
  • Previous experience using a modern TMS preferred (MercuryGate, BluJay, JDA, etc.)
  • Ability to multi-task and operate in a fast-paced environment
  • Ability to work some off hours as appropriate to meet team requirements
  • Must be able to handle a high volume of work
  • Proficiency in Outlook and Microsoft Office (Excel, Word, PowerPoint, etc.)
  • Experience with SAP preferred
  • Effective communication skills, both verbal and written
  • Ability to work comfortably in a collaborative team environment

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.

JOB ID: 22036850
Contract & Job type: Full Time, Regular
Contact information for application-related questions: 1-866-836-7067
Health, Disability & Life Insurance
Health, Disability & Life Insurance Vacation / Paid Time Off
Vacation / Paid Time Off 401k Matching
401k Matching Flexible Work Policy
Flexible Work Policy Performance Bonus Incentives
Performance Bonus Incentives Paid Parental Leave & Childcare Benefits
Paid Parental Leave & Childcare Benefits Wellness Programs
Wellness Programs Tuition Reimbursement & Student Loan Aid
Tuition Reimbursement & Student Loan Aid International Career Opportunities
International Career Opportunities Employee Recognition Programs
Note: Perks might vary depending on the job grade.