Germany, Düsseldorf, DX

IT Teamlead Service and Operations (d/f/m)

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


  • You will work at the heart-beat of our digital products. Leading the Team of Quality and Scaling Excellence, you ensure a smooth operations and DevOps product management
  • In closest collaboration with our platform and analytics departments, you form cross-functional DevOps teams with onshore and offshore colleagues to deliver data and analytics solutions at scale
  • Our products support Henkel’s global business and are more than just tools. You ensure the quality of our digital products with excellent monitoring, testing and automation
  • You take pride in setting up our offshore service structures and operating model embedded in our global technology center in India to deliver continuous business value
  • Licenses, SLA’s, contracts, IT standards and compliance are your home turf, and you own services models with passion to safeguard business needs
  • Your entrepreneurial spirit allows you to easily manage commercial set-ups of products and steer costs with respective business cases
  • You take responsibility in provider and vendor management, steering external parties based on global contracts, and creating one-team mentality with our partners
  • To avoid pitfalls and inefficient solutions, you challenge product and organizational structures and support the resolution of performance issues
  • You actively participate in the execution of our data and analytics strategy and driving digital change and live a culture of constant learning, integrity, and mutual responsibility


  • Master’s degree in computer information systems, computer science, data/platform engineering, other similarly technically oriented major
  • Minimum of 7 years of professional experience in a cloud (preferably Azure) infrastructure and advanced analytics environment
  • Proven track record of scaling and running analytics products in a successful DevOps approach. Excellent knowledge and experience in monitoring and testing of analytics products, DevOps processes and infrastructure as well as their automation
  • Ability to quickly learn software/systems of a complex nature
  • Advanced experience in leading teams in offshore centers, working in cross-functional teams and establishing new operating models
  • Excellent interpersonal skills and ability to collaborate well with others externally and internally. Well-rounded communication skills and ability to interact with variety of audiences
  • Strong organizational, analytical, and troubleshooting skills including the ability to manage multiple assignments and work well with minimal supervision while deliver excellent work

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 22038359
Contract & Job type: Full Time, Regular
Contact information for application-related questions: Recruitment-Germany@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Performance Bonus & Incentives
Performance Bonus & Incentives Company Pension Schemes
Company Pension Schemes Flexible Benefits
Flexible Benefits Employee Share Plan
Employee Share Plan Insurances & Services
Insurances & Services My Henkel Bike
My Henkel Bike Health & Social Services
Health & Social Services Fitness with Urban Sports Club
Fitness with Urban Sports Club On-site Canteens & Restaurants
Note: Perks might vary depending on the job grade.