United States, Stamford, CT, Beauty Care

Team Lead, Strategic Customer Engagement

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

The Team Lead, Strategic Customer Engagement is responsible for developing national insights across Industry, Consumer, Category and Shopper trends to identify business growth opportunities that will drive profitable growth across retailers and Henkel Consumer Brands. This position will lead the development of enhanced story-telling capabilities and be the “Lead Story Writer” within the Category Development team for macro industry trends that elevate our influence with the customer and impact internal strategies. The role will be actively engaged building strong working relationships across multiple levels of leadership both internally and externally.

Essential Duties and Responsibilities:
Monitor & assess retail industry trends and challenges that lead to a standardized insight foundation and set of business implications to be leveraged across our customer base
· Develop national macro Category & Shopper insights & analyses via syndicated data and custom research
· Proactively develop strategic thought leadership to drive category and HCB growth
· Lead training of Category Development team on storytelling of macro trends and insights for customer meetings and presentations
· Expand shared learning and category insights across team and broader organization for influence internally on strategic planning
· Lead development of Henkel’s Category Value Proposition
· Support Joint Business Planning with customers via insights and implications – leverage “outside->in” model with top customer JBP’s to inform Henkel strategy
· Support internal process with relevant macro industry trends and insights – Board Meetings, MBR/QBR, AOP, etc.
· Partner with Category & Consumer Insights teams to develop required research & influence learning plans
· Manage suite of Sales’ data & analytic tools – optimize investment, maintain contracts & budget
· Develop & maintain Henkel’s “Knowledge Estate” – internal shared library of insights and trends across the portfolio


Minimum Qualifications:
· BS and 10+ years of CPG experience, with 5+ years in Category Management/Shopper Insights role
· Expertise in translating multiple sources of insights into a compelling retailer story and set of actionable implications
· Ability to influence decision makers across all levels of internal and external organizations
· Strong analytical skills and experience leveraging syndicated data (POS and Panel) and consumer/shopper insights
· Strong proficiency in Office applications (Word, Excel, PowerPoint)
· Strong oral/written communication & project management skills
Education Requirements:
· Bachelor of Science or Business

The salary for this role is $91,700 - $178,200. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Connecticut.  This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.

JOB ID: 22038148
Contract & Job type: Full Time, Regular
Contact information for application-related questions: 1-866-836-7067
Health, Disability & Life Insurance
Health, Disability & Life Insurance Vacation / Paid Time Off
Vacation / Paid Time Off 401k Matching
401k Matching Flexible Work Policy
Flexible Work Policy Performance Bonus Incentives
Performance Bonus Incentives Paid Parental Leave & Childcare Benefits
Paid Parental Leave & Childcare Benefits Wellness Programs
Wellness Programs Tuition Reimbursement & Student Loan Aid
Tuition Reimbursement & Student Loan Aid International Career Opportunities
International Career Opportunities Employee Recognition Programs
Note: Perks might vary depending on the job grade.