Serbia, Indjija, Adhesive Technologies

Customer Service Back Office Agent

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


  • Matching invoices and shipping documents as well as archiving them;
  • Documents scanning and posting / dispatching;
  • Preparing documentation for export;
  • Entry prices and sales promotions/discounts in the system.
  • Entry claims into the system.
  • Entry projects into the system.
  • Support to Customer Service and Sales.



  • University degree will be an advantage;
  • Work experience in operating systems (SAP – advantage)
  • Reliable, precise, well organized and analytical person with good communication skills;
  • Team-oriented;
  • Positive attitude;
  • Proactive and able to meet deadlines;
  • English language; (writing/reading/speaking)
  • Advanced computer user (MS Office).

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 22041818
Contract & Job type: Full Time, Regular
Contact information for application-related questions: jobs.henkel@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Performance bonus / Incentives
Performance bonus / Incentives Healthcare coverage / Medical insurance
Healthcare coverage / Medical insurance Life insurance
Life insurance Disability insurance
Disability insurance Meal voucher
Meal voucher Employee share plan
Employee share plan Smart work / Flexible working arrangements
Smart work / Flexible working arrangements Development opportunities
Development opportunities International career opportunities
International career opportunities Relocation assistance
Note: Perks might vary depending on the job grade.