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IDN, Jakarta Raya, Adhesive Technologies

Application Engineer (Packaging Adhesives)

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

YOUR ROLE

  • Is responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
  • Recommends solutions and performs technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation
  • Reports quality issues / customes claims to relevant parts of the organization (incl. CCMS/CAPRIS)
  • Works with application equipment to provide solutions to enhance customer adhesive related processes
  • Reports technical results and contributes to customer presentations
  • Works effectively on SBU and/or Regional specific projects. Contributes to project plans and helps the team to deliver project goals
  • May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
  • Quantifies, documents and reports Henkel solution’s value to customers
  • Is responsible for  products application / technical training of field sales forces and customers
  • Documents all activities in CRM tool (CAPRIS/ACE) and / or in the TCS Lab Requests database
  • Is responsible for directly communicating with sales, marketing, PD, Innovation, members of technical
  • customer service field team or project team members
  • Promotes internally SBU innovations and best learnings cross accounts
  • Respects and promotes the internal Henkel SHEQ rules
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YOUR SKILLS

  • Bachelors in Chemistry/Electrical/Mechanical or relevant engineering/technical discipline
  • At least 4-5 years working experience in laboratory and technical customer service in flexible packaging industry
  • Must have own car and driver license
  • Willing to travel (60% of the time)
  • Good trouble-shooting and analytical skill
  • A successful team player with strong people skills
  • Self motivated and willing to learn new area

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 22041406
Contract & Job type: Full Time, Regular
Contact information for application-related questions: Recruitment.SEA@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
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Medical, life & Travel insurance
Medical, life & Travel insurance Employee recognition programs
Employee recognition programs Employee discount cards / Vouchers
Employee discount cards / Vouchers Retirement plan
Retirement plan Vacation & Paid time-off
Vacation & Paid time-off Employee share plan
Employee share plan Employee and Family healthcare coverage
Employee and Family healthcare coverage Well-being programs
Well-being programs Discounted access to Henkel product
Discounted access to Henkel product On-site canteen
On-site canteen On-site free parking
On-site free parking Smart work / Flexible working arrangements
Smart work / Flexible working arrangements InternationInternational career opportunitiesal career opportunities
InternationInternational career opportunitiesal career opportunities Corporate social responsibility programs