Philippines, Makati, Global Business Solutions+

Order To Cash Accountant

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 50,000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?


  • Actively engage with customers and business partners by continuously coordinating the resolution of dispute and deduction cases
  • Responsible for management of Financial Supply Chain Management (FSCM) cases
  • Liaise with counterparts and local Business and Customer Support Group to resolve customer disputes/issues surrounding the account
  • Responsible for Deduction and Dispute Management (DDM) Reporting and issue resolution
  • Support investigation and resolution of unidentified payments and deductions by contacting customers directly to request for remittance details and claim copy, respectively.
  • Ensure completion and timely submission of end-of-day report/weekly and monthly report
  • Perform specific projects and tasks that the Team Lead or Team Manager will assign; Cultivate Order to Cash (OTC) Culture along with Continuous Improvement (CI) and ISO (International Organization for Standardization) mindset


  • Bachelor's Degree in Finance, Business, or any relevant field
  • Preferably with one (1) year experience in Accounts Receivable / Deduction and Dispute Management and Stakeholder Management
  • Highly proficient in MS Office applications; Knowledge in SAP/Macro/SAP scripting is an advantage
  • Must have effective decision-making, negotiation, and customer service skills
  • Proficient in both verbal and written English communication skills
  • Amenable to work on a day shift schedule (8:00 AM to 5:00 PM)

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24065050
Contract & Job type: Regular - Full Time
Contact information for application-related questions:
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Health Insurance
Health Insurance Life Insurance
Life Insurance Accident & Travel insurance
Accident & Travel insurance Retirement / Pension plans
Retirement / Pension plans Vacation / Paid time-off
Vacation / Paid time-off Paternity, Maternity and Emergency Leave
Paternity, Maternity and Emergency Leave Performance bonus / Incentives
Performance bonus / Incentives Smart work / Flexible working arrangement
Smart work / Flexible working arrangement Well-being programs