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Mexico, Huixquilucan, , Integrated Business Solutions

SAP Process Consultant


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Process Consultant in Logistics Team located in Mexico   
  • Process Consultant is an expert in his area of responsibility of IT applications / SAP modules.
  •  Management of various aspects of business applications: operational stability, incident management, change management.
  •  In addition, he / she gives input regarding cost management (handling of external service providers) and improvement opportunities.
  • The Process Consultant supports users in troubleshooting, identifying and solving problems and incidents, performing technical research on configuration problems and functional issues.
  • He / she considers life-cycle aspects of their product domain, i.e. to plan forward looking system upgrades, migrations etc.
  • The Process Consultant has a significant independence in implementing change requests and managing incident tickets.
  • The Process Consultant has a strong regional network and can manage technical requirements in any of the Latam countries Henkel is operating.
  • Manage stability and integrity of IT applications under the business analyst’s responsibility.
  • Participate in IT- or business process driven projects, contributing with technical expertise and process thinking.
  • Leading the blueprints of projects and acting as the project manager, introducing pilots of new solutions.
  • Configure the SAP system and / or related satellite systems to match process requirements.
  • Overlook entire change request delivery (scheduling, unit and user acceptance testing, documentation, change management KPIs)
  • Manage the team’s incident process by accepting and resolving incident tickets / service requests


  • Functional/technical SAP proficiency in either MM/WM/PP/QM modules, or at least 2 years in full lifecycle SAP implementations and 3+ years of industry and/or consulting experience.
  • SAP experience implementing SAP MM/WM/PP/QM modules.
  • Strong knowledge on PMBOK principles or other proven IT Project Methodologies.
  • Excellent communication skills, including verbal, written and presentation skills.
  • Proven In-Depth Business Processes knowledge on Production Planning, Manufacture, Production, Supply Chain and Quality Management
  • SAP Certification (nice to have), PMP Certification (nice to have)
  • • IT or Engineering Bachelor degree.
  • Fluent English (Mandatory)
  • Portuguese (Desired) •
JOB ID: null
JOB ID: 1900013G
Contract & Job type: Full Time , Regular
Contact details: Recruitment.LATAM@henkel.com


Henkel’s application process

2:02 min.