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Slovakia, Bratislava, Integrated Business Solutions

Specialist Global System User Support (m/f)

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Work in young dynamic professional team
  • Active communication with the users & business partners via hotline or email
  • User and System administration
  • System licenses administration
  • Project access permissions administration
  • Resource management administration
  • Help desk service and creating tickets
  • On-demand system / process support and training material update
  • Change request management and implementation
  • New system feature testing activities
  • Improvement projects and process/tool consultancy
  • Executes all other tasks as instructed by the direct supervisor or business partners

YOUR SKILLS

  • University degree or higher education with school leaving examination
  • 1-2 years of previous working experience, ideally in the respective field
  • Active English (intermediate to upper intermediate) is a must
  • Knowledge of Microsoft Office tools (intermediate/advanced excel knowledge is an advantage)
  • Customer oriented approach with great communication skills
  • Accuracy & attention to detail
  • Structured way of working with flexible approach
  • IT background is not mandatory but can be an advantage

BENEFITS WE OFFER 


  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events

Minimum salary: 1200 EUR gross (Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.)

JOB ID: 190002Z9

JOB ID: 190002Z9

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