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Germany, Düsseldorf, Beauty Care

Senior CRM Manager (d/f/m)

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us. 

YOUR ROLE 

  • Be an expert for the Henkel Beauty Care CRM solution
  • Develop customer experience strategy (evaluate costs, benefits and business value)
  • Present solutions and manage their implementation at a technical/process-related level
  • Analyse local market requirements and offer them tailor made solutions
  • Work with the Salesforce marketing cloud to setup journeys, train markets and ensure successful implementation of the program globally
  • Develop and deliver global content for member activation
  • Track implementation of the development and program operations globally 

YOUR SKILLS

  • Master degree in Marketing or Business Administration
  • Ideally 7+ years of relevant work experience
  • Good technical and business understanding
  • eCRM program management experience
  • MS Office skills
  • Fluent English skills
  • Hands-on attitude
JOB ID: 190002NV

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Henkel’s application process

2:02 Min.

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