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United States, Elgin, IL, Adhesive Technologies

Quality Manager


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Assume the role of Management Representative, maintain Integrated Management System and certification to ISO 9001, ISO 14001, and ISO 45001. Prepare regular management review and ensure adherence to and documentation of key processes.
  • Ensure appropriate Internal audit program: System, Process, Product and facilitate external customer audits/visits.
  • Manage Quality Control Lab including direct supervision of Lab Techs, QC testing for on time product release, maintaining supplies, and calibrations.
  • Ensure control plans and quality planning documentation are in place. Promote awareness of customer requirements throughout the site. Respond to customer questionnaires.
  • Work with manufacturing and other functional groups during investigations to troubleshoot customer problems/complaints, plant issues, and reject batches. Ensure determination of root cause and corrective actions and develop project plans to drive change.
  • Lead Cross-functional Quality Improvement Teams/Projects. Develop plans for continuous improvements for the plant, and product lines and ensure all team members are completing assigned tasks.
  • Monitor Quality KPIs and utilize Six Sigma methodology, SQC, and SPC to conduct studies on product and process consistency and quality issues.

  • Visit customers to outline complaint resolution initiatives, root cause and corrective actions, and timelines for improvements. 


  • Bachelor’s Degree in chemistry, chemical engineering, or a related technical field is required.
  • 2+ years of experience in a Quality management role in the chemical industry and5+ years of supervisory experience.
  • Knowledge and experience with Six Sigma tools, ISO/QS standards. SAP preferred.
  • Experience leading teams and working with customers, troubleshooting difficult problems in a plant environment, and experience with Adhesives or sealants and coatings knowledge is a preference.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

JOB ID: 190005OM


Henkel’s application process

2:02 Min.