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United States, Irvine, CA, Adhesive Technologies

Inside Sales Sample Administrator

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us. 

YOUR ROLE 

  • Receive sample requests from Field Sales, Inside Sales or TCS and enter the data into the Lotus Notes Database.
  • Record the request in the correct folder in the SharePoint site.
  • Coordinate with Customer Service to obtain the Order Number and expected ship date and reply back to sender.
  • Assist in expediting any late or urgent orders.
  • Notify the sender when the sample ships.
  • Follow-up with the customer or TCS to verify that the sample was delivered.

YOUR SKILLS 

  • Education — Two-year college degree or an equivalent combination of training and work experience.
  • Experience — Minimum of two years’ experience in customer support or inside sales. Industrial business-to-business experience a plus. International experience a plus.
  • Special skills – Basic to Intermediate computer skills relative MS Office, critical attention to detail, independent, high level of multi-tasking, excellent communication skills, confident in communicating with all levels of peers/management, and customer order processing

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

JOB ID: 1900061H

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Henkel’s application process

2:02 Min.

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