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Mexico, Huixquilucan, , Integrated Business Solutions

HR Direct Team Lead

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • To be the main contact point to the process owner.
  • Continuously improves processes together with subject matter experts inside and outside the HRDirect organization
  • Ensures together with team lead alignment between all SSC’s
  • Responsible for the knowledge management: updates documentation etc., answers incoming inquiries (case handling) and checks incoming inquiries via different channels in terms of completeness, escalates non-standard inquiries to team leads, team managers and integration team
  • Learns rolled-in processes / stays up-to-date on responsible processes and tools.

YOUR SKILLS

  • Advanced English skills.
  • Strong communication skills and excellent interpersonal skills
  • Able to work independently with minor need of guidance
  • Project Management skills
JOB ID: 190005DI
Contract & Job type: Full Time , Regular
Contact details: Recruitment.LATAM@henkel.com

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Henkel’s application process

2:02 min.

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