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Turkey, Ümraniye, Adhesive Technologies

Technical Customer Service Engineer, Adhesive Technologies


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Responsible for providing technical information, product recommendation and show application know-how for customer applications
  • Responsible for lab testing, providing product and application training to internal teams, customers and distributors at VRM Training Center
  • Engage and get involved in all Sales and Marketing initiatives and programs

  • Support new product initiatives in terms of product launch and business development activities
  • Ensure to be up to date with the newest trends in application technology for the markets served by Henkel General Adhesives / VRM 

  • Be the first customer for new products developed by the Research & Development department by testing the appropriate application methods for these new materials

  • Prepare detailed test reports for new initiatives or existing products

  • Represent Henkel General Adhesives/VRM at conferences, trade shows and meetings regarding avenues of research and new advances

  • Support and follow-up sales projects and troubleshoot customer complaints. 


  • University degree from a reputable university in related field, preferably in Mechanical, Industrial and Chemical Engineering, MBA/Masters qualification is an additional asset
  • Minimum 4 -7 years’ experience in a vehicle repair maintenance and automotive after market
  • Effective communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Preferably hands-on experience in a technical service or manufacturing role in automotive market
  • Fluency in English
  • Prepared to travel (regular short-term business trips throughout Turkey to customer and other facilities)
  • Advanced user of MS Office applications

JOB ID: 1900072C
Contract & Job type: Full Time , Regular
Contact details: talent.acqusition@henkel.com


Henkel’s application process

2:02 min.