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Mexico, Huixquilucan, , Integrated Business Solutions

HR Direct Analyst

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Responsible for the execution of the process they are assigned to.
  • Handles incoming calls and tickets according to the knowledge acquired during the newcomer, on-job training or through knowledge sharing with other colleagues
  • Executes processes according to standard templates assuring the defined service commitments and SLA’s and ensures completeness of documentation
  • Answers incoming inquiries (case handling) and checks incoming inquiries via different channels in terms of completeness 6. Ensures service continuity according to the planning defined with the team.

YOUR SKILLS

  • Bachelor´s Degree in Business Administration or similar careers.
  • Advanced English level
  • Portuguese nice to have
  • Communication skills
  • Experience in administrative areas
  • SAP knowledge
JOB ID: 1900076O
Contract & Job type: Full Time , Regular
Contact details: Recruitment.LATAM@henkel.com

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Henkel’s application process

2:02 min.

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