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Germany, Düsseldorf, Integrated Business Solutions

IT Process Consultant (d/m/w)

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Develop solutions to support the processes and implement these in to the central corporate system (ServiceNow) in close collaboration with our internal and external Service Provider
  • Leading, coordination, support and implementation of projects
  • Management, Evaluation and test of technical demands
  • Responsible definition and creation of functional and technical solution design
  • Support of the Process Owner and Process Managers in optimizing the processes and keeping up with global trends and standards

YOUR SKILLS

  • University degree in Science / Information Technology / Business Informatics or equivalent
  • Min. 6 year of job experience – preferable in ITIL Prozess Consulting and ServiceNow
  • Knowledge and experience in IT-Consulting, IT-Project-Management and IT-operations in a multi-vendor environment
  • ITIL certified (ITIL Foundation and Service Design /Service Operation) or at minimum job experience in ITIL consulting
  • Agile Project Management certified (e.g. Scrum Master)
  • Knowledge and certification for Service Now, e.g. ServiceNow Application Development
  • Business fluent in English
  • Strong capabilities in analytical analysis and pro-active
  • Team-minded with good communication skills
  • Dynamic, highly motivated personality with entrepreneurial spirit and change agent attitude
JOB ID: 1900074W
Contract & Job type: Full Time , Regular

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Henkel’s application process

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