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Germany, Düsseldorf, Adhesive Technologies

Global Quality Key Account Manager – Auto Suppliers, Electronics (d/f/m)


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Lead the development and execution of a Global Quality Strategy for the Electronic Auto Suppliers Key Account Group/Market, in support of Henkel’s Key Account business targets
  • Collaborate with the Global Business Manager and interface with the relevant customer contact at Key Accounts, in order to give and receive feedback on performance, as well as to align on improvement needs, and agree on priorities
  • Drive corrective & preventive actions plan globally, working with the relevant functions to close gaps in our ability to consistently meet quality requirements of our Key Accounts
  • Ensure an understanding of quality requirements of our Key Accounts globally
  • Develop Henkel quality capabilities and competencies to meet established and new customer Key Account expectations
  • Foster an environment of best practice and lessons learned sharing between Henkel sites
  • Establish & manage reporting/tracking systems which create visibility to performance against KPIs


  • Master degree in a relevant field
  • 7+ years of total professional experience in the electronics industry, with 2+ years quality and/or customer facing role
  • Applied knowledge of LEAN principles and tools
  • Excellent team leadership, project management, and organizational skills
  • Proficient in the use of SAP or other similar ERP systems, with particular knowledge of the Quality Module within this system is a strong asset
  • Analytical and problem-solving skills; expert level certifications to know problem solving methodologies utilizing PDCA thinking, such as A3, 8D, and Six Sigma (minimum green belt level)
  • Understanding of and practical experience with relevant management systems standards (ISO 9001, IATF 16949, etc.)
  • Demonstrated passion and effectiveness in driving cultural transformation through coaching and engaging with people to drive continuous improvement and better customer experience(s)
  • Willingness to have flexible work hours in order to frequently interface with key contacts in other geographical regions
JOB ID: 190002N5
Contract & Job type: Full Time , Regular


Henkel’s application process

2:02 min.