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United States, Greenville, SC, Adhesive Technologies

Field Service Representative


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Responsible for all technical aspects of identified key customers and interface with all levels of customer facility personnel

  • Conduct and communicate routine processes audits to ensure customer processes are operating within recommended specifications

  • Troubleshooting customer processes as well as train customer personnel with respect to Henkel products, processes and equipment

  • Prioritize daily schedule to maximize exposure to the customer developing service strategies and activities to cultivate new business opportunities while providing outstanding customer service.

  • Identify, prioritize and execute projects in support of critical product and process issues required to maintain or increase profitable sales growth

  • Support new product development activities and team programs that are fully capable of meeting customer expectations and travel up to 60%


  • Bachelor of Science in Chemical Engineering or relevant technical field. 0 – 2 years’ experience in relevant technical field.

  • Must have a strong work ethic and excellent customer relationship skills.

  • Strong PC capability.

  • Ability to work independently or as part of a cross-functional team on complex technical projects.

  • Experience with manufacturing processes and industrial chemistry desired

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

JOB ID: 190007OT
Contract & Job type: Full Time , Regular
Contact details: 1-866-836-7067


Henkel’s application process

2:02 min.