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Turkey, Ümraniye, Beauty Care

Customer Service Business Development Specialist, Beauty Care (Fixed-term)

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Assuming responsibility for recognizing and recommending operational improvements to ensure high service level and fill rate
  • Enabling collaborative value creation with customers by executing the implementation of process improvements with strategic customers
  • Executing customer Master Data updates, order creation and order status follow up
  • Ensuring alignment with customers about Service Level and fill rate within deadlines
  • Collaborating with Supply Planning for out of stocks and discontinued materials and with Logistics to ensure OTIF
  • Informing the brand about out of stock/zero allocation Sku's after creating the orders on SAP system and then informing the customer about order status 
  • Preparing stock out and fill rate reports and sharing it with the cross functional teams on monthly basis

YOUR SKILLS

  • Having a bachelor or master’s degree in Engineering or a related field with successful academic record
  • Candidates with up to 1 years of experience ideally within a multinational environment and fresh graduates who have solid internship experience in leading organizations
  • Effective communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels 
  • Excellent oral and written communication skills in English with the ability to interact effectively with all levels of management
  • Competent in problem-solving, analytical and interpersonal skills and ability to work with a variety of people
  • Excellent Microsoft Office skills (PowerPoint, Excel and Word) 
JOB ID: 1900082K
Contract & Job type: Full Time , Limited Term
Contact details: recruitment-hr@henkel.com

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