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Aug 16, 2018

Henkel X Mentor

Polly Sumner

  • Salesforce
  • Key focus areas: CRM; marketing; branding; ecommerce

As Chief Adoption Officer, Polly Sumner is responsible for customer success and ensuring that every customer gets maximum value from Salesforce products and services. Salesforce is now the #1 CRM company and fastest-growing top 5 enterprise software company in the world. Polly’s move to Salesforce in 2008 followed a 20-year career in executive management in the technology industry.

Before joining Salesforce, Polly was a consultant for Warburg Pincus focusing on the telecommunications, financial services and technology industries. Polly was also President of Global Services at Telcordia and served as President and CEO of Alphablox, an early pioneer in web-based analytics for global enterprises. IBM purchased Alphablox in 2004. She also held several different positions at Oracle from 1987 to 1999, including vice president and senior vice president roles in sales, alliances and industries. Earlier in her 40-year career in the technology industry, Polly also worked at McDonnell Douglas and IBM. She holds a bachelor’s Degree in History and Political Science from Northern Arizona University and a master’s Degree from the American Graduate School of International Management.

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