Without any doubt, the coronavirus (COVID-19) pandemic is putting us all in an exceptional situation. At Henkel, we are doing everything in our power to safeguard our employees, defend business continuity and reduce the spread of the virus. The safety and health of our employees, customers, partners and communities is our highest priority. We are in close contact with the responsible authorities and we fully comply with local government measures around the globe.

We have implemented a range of measures that aim to reduce the risk of infection for our employees and help preventing further spread of the coronavirus infection. These measures include among others:

  • Requiring employees to work from home where possible
  • Suspending travels
  • Cancelling physical meetings
  • Mandatory self-quarantine measures for employees at risk of exposure
  • Limiting access to our sites
  • Conducting enhanced and more frequent cleaning services at all facilities
  • Encouraging employees to practice social distancing, proper handwashing and hygiene practices

For our customers, partners and suppliers

This will also help us to fully focus on protecting business continuity for you. We are making every effort to mitigate potential shortages and delivery delays related to the constantly evolving nature of this situation. All of our procurement, supply chain and operations teams are working diligently to continue servicing your needs. As a global player on the market, we have access to numerous resources, and we are currently activating these resources to meet your needs in the best way possible. You can count on us to leverage our expertise, our multiple-sourcing strategy and our global production network while making every conceivable effort to meet your demand to the greatest extent possible. Our aim is to keep critical areas in our facilities open and staffed, and to keep operating the vast majority of our manufacturing sites around the globe to make sure we are at your service.

However, the current situation and the rapid development of the pandemic worldwide make mid-to-long-term assessments rather difficult – and these dynamics can potentially affect supply stability very suddenly. We will do everything we can to keep meeting your needs. We hope that your teams and their families stay safe in these more-than-challenging times. We are confident that we will be able to work through this together. We would appreciate your support by informing our Henkel customer service proactively in case you face unforeseen demand changes or supply issues.

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