Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Consumer Brands eCommerce Key Account Manager
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About this Position
This position leads Henkel's Laundry and Home Care eCommerce channel business growth by driving strategic planning, negotiations, commercial execution, data-driven performance management, and team leadership. It ensures that Net Sales, Market Share, and Profitability targets are achieved while strengthening digital shelf competitiveness.
What you´ll do
- Deliver eCommerce channel top-line and bottom-line targets.
- Develop a bold annual eCommerce channel strategy grounded in data and aligned with business and channel objectives.
- Develop channel strategies based on e-4P principles (product, price, promotion, placement) in line with business and channel objectives.
- Own negotiations with eCommerce customer headquarters to build sustainable growth through successful annual contracts (terms and conditions), improving brand visibility within the platform (SEO, ad packages), effective promotions, and optimized product assortment.
- Manage promotion calendars, promotion ROI, and conversion optimization.
- Oversee eCommerce ads and performance marketing efficiency (ROAS, CTR, CVR) in collaboration with e-Marketing and category managers.
- Own monthly sell-out, POS share, P&L, and promotion results, and extract key insights.
- Monitor traffic, conversion, basket size, and repeat purchase metrics, and run A/B tests for optimization.
- Lead and coach eCommerce key account managers, setting clear KPIs and development plans for them.
- Collaborate with Marketing, Category Managers, Business Controlling, Sales Controlling, and Supply Chain for seamless execution.
What makes you a good fit
- A minimum of seven (7) years of experience in eCommerce Sales and/or Account Management is required.
- Work experience in the FMCG category is strongly preferred.
- Strong commercial acumen (pricing, promotion ROI, P&L management) is required.
- Hands-on experience with major Korean eCommerce platforms is required.
- A good understanding of eCommerce channel dynamics and platform algorithms is required.
- Strong negotiation and presentation skills are required.
- Native-level proficiency in Korean and fluency in English are required.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Retirement Pension DC
- Support for Employee Contributions of National Health Insurance
- Support for Medical Check-up
- Flexible commuting time
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 25090272
Job Locations: South Korea, Seoul, Gangnam
Contact information for application-related questions: recruit.hr@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.