Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Senior Application Engineer
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About this Position
A Senior Application Engineer drives technical solutions for customers by recommending and customizing adhesive applications, supporting product trials, and resolving complex quality issues. The role involves investigating defects, conducting lab testing, and collaborating cross-functionally to ensure effective corrective actions. You will work closely with customers through technical visits, training, and process optimization to enhance performance. Additionally, this position contributes to project execution, technical reporting, and alignment with global teams. Strong analytical, communication, and project management skills are essential to succeed in this customer-facing technical role.
What you´ll do
- Responsible for product recommendation, customized product applications, new product demonstration and troubleshooting for customers.
- Investigate and address product quality issues / customers complaints. Responsible for validating defects, verifying root cause and impact to performance, design &/or perform lab testing. Collaborate with relevant parts of the organization to follow up progress on complaints and effectiveness of corrective actions.
- Recommends solution and perform technical visits (meeting, audits, trials, demonstrations, troubleshooting, etc.) for customers with documentation.
- Works with application equipment and support process optimization to provide solutions to enhance customer processes.
- Reports technical results and contributes to customer presentationsใ
- Works effectively on SBU and/or Regional specific projects. Contributes to project plans and helps the team to deliver project goals.
- Perform the laboratory work (incl. prioritization) from customer requests and report technical results to customers.
- Responsible for the lab equipment assigned, familiar with operating the equipment. Ensure regular maintenance and safety documentation in place.
- Project management and coordination on technical aspects of product application. Is responsible to work closely with global team and align on key projects and business priorities
- Responsible to conduct product application and/or technical training for customers and internal team
- Responsible for directly communicating with sales, marketing, PD, Innovation, members of Application Engineering team or project team members.
- Share knowledge and experiences with team members.
- Promotes internal SBU Innovations and best learning cross accounts.
- Respects and promotes the internal Henkel SHEQ rules.
What makes you a good fit
- Bachelor’s Degree in Chemistry, Material Science, or relevant Engineering/technical discipline
- More than 5 years working experience, preferably with knowledge and experience in electronic industry on adhesives, thermal management material or circuit board protection solutions and quality management
- Fluent in English communication and presentation skills
- Project management skills
- Strong communication skills and interpersonal skills necessary
- Strong analytical and problem-solving skills
- Team player - Able to share knowledge, motivate and positively influence team members
- Knowledgeable in Power Point, Word, Excel, Microsoft Project, and Statistical Analysis Software is preferred
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Medical Coverage for employees and eligible dependents
- Provident Fund
- Annual Physical Examination for employees
- Discounts on company products
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26095854
Job Locations: Thailand, Chon Buri, Sriracha Chonburi
Contact information for application-related questions: talent.seaanz@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.