Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Commercial Operations Manager
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About this Position
The Commercial Operations Manager is responsible for leading proposal development, enabling effective project execution, and supporting commercial growth through strong operational discipline. This role manages the proposals team, ensures standardized and high-quality commercial outputs, coordinates technical service support for sales activities, and maintains data integrity within Salesforce. The position plays a critical role in improving efficiency, consistency, and scalability across the commercial organization
What you´ll do
- Lead and develop the proposals team by setting priorities, managing performance, and ensuring the timely delivery of high-quality, competitive proposals aligned with business strategy, pricing guidelines, and risk management policies.
- Oversee the end-to-end proposal development process while driving standardization, continuous improvement, and best practices across proposal tools, templates, and workflows.
- Provide commercial oversight throughout project execution to ensure customer commitments are successfully delivered and facilitate seamless handovers between Sales, Operations, and Project Delivery teams.
- Coordinate with Technical Service teams to ensure technical solutions, customer presentations, and proposal content align with commercial objectives and customer requirements.
- Ensure the accuracy, consistency, and integrity of Salesforce data, while driving CRM adoption and generating meaningful commercial insights through reporting and analytics.
- Identify and implement process improvements, automation opportunities, and standardized commercial practices to enhance operational efficiency and proposal quality.
- Coach, mentor, and develop team members by strengthening commercial, technical, and process capabilities while supporting succession planning and cross-functional collaboration.
What makes you a good fit
- Bachelor's degree in Business, Engineering, Finance, or a related field.
- Minimum 10 years of experience in commercial operations, sales operations, proposal management, project management, or related commercial functions.
- Proven experience leading and developing high-performing teams.
- Strong knowledge of proposal development, pricing strategies, commercial risk management, and contract processes.
- Experience using Salesforce or equivalent CRM platforms.
- Demonstrated ability to collaborate effectively across Sales, Technical, Operations, and Project Management functions.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
JOB ID: 26098211
Job Locations: United Arab Emirates, Dubai
Contact information for application-related questions: recruitmentgcc@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.