Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Specialist - Product Safety & Regulatory Affairs
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About this Position
We are looking for a motivated and detail-oriented Specialist PSRA to support Product Safety & Regulatory Affairs activities by delivering customer support, ensuring regulatory compliance, and collaborating with global stakeholders. The role requires coordination across internal and external customers, management of customer queries, and support for regional and global regulatory projects.
What you´ll do
- Provide timely support to internal and external customers on product safety and regulatory matters.
- Manage and coordinate customer requests through the Customer Query Tool, ensuring timely resolution of tickets.
- Follow up with contributors and stakeholders to obtain inputs and close open queries.
- Support continuous improvement initiatives by providing recommendations for process and system enhancements.
- Record and manage customer complaints related to product health, safety, and exposure concerns, while coordinating with regional PSRA teams for appropriate actions.
- Prepare customer-specific documentation, forms, declarations, and support activities through customer portals as required.
- Maintain and expand knowledge of products, chemistries, manufacturing processes, and applicable regulatory requirements.
- Collaborate closely with Regulatory Affairs teams across different regions to ensure consistent and compliant support.
- Verify and support compliance with relevant chemical control regulations, including but not limited to REACH, TSCA, RoHS, and other applicable regulations.
- Contribute to regional and global PSRA projects, supporting implementation and execution activities.
- Ensure accurate documentation, record maintenance, and timely completion of assigned regulatory tasks.
What makes you a good fit
- Master's degree in Chemistry, Biotechnology, Chemical Sciences, or a related discipline.
- Minimum 2 years of relevant experience in Product Safety, Regulatory Affairs, Chemical Compliance, Customer Support, or related fields.
- Freshers with strong academic credentials and a relevant educational background may also be considered.
- Understanding of chemical regulations such as REACH, TSCA, RoHS, and related compliance requirements.
- Strong communication and stakeholder management skills.
- Ability to manage multiple cases, prioritize tasks, and meet deadlines.
- Experience in case tracking, follow-up, and customer query management.
- Strong documentation and record-keeping skills.
- Collaborative mindset with the ability to work effectively in cross-functional and global teams.
- High attention to detail and commitment to quality and compliance.
- Continuous improvement mindset with a proactive approach to problem-solving.
Some perks of joining Henkel
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children
- Competitive accident and term life policies for up to 3 times annual gross salary
- Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
JOB ID: 26100403
Job Locations: India, Maharashtra, Navi Mumbai
Contact information for application-related questions: talent.acquisition@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.