Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
eCRM & Analytics Executive
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About this Position
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. Join our global community of pioneers and play a key role in shaping customer engagement through data-driven insights and eCRM excellence. Within Henkel Consumer Brands and our Professional Hair business, you'll help optimise customer journeys, deliver impactful CRM campaigns, and turn analytics into actions that drive growth for iconic brands such as Schwarzkopf Professional. Grow your expertise in a dynamic, future-focused environment where innovation, collaboration, and continuous learning are at the heart of everything we do.
What you´ll do
- Support delivery of digital campaigns, promo activity & launches.
- Assist with campaign testing, deployment, reporting & optimisation.
- Deliver personalised & targeted communications to improve engagement & conversion.
- Continuously adapt the global eCRM strategy to suit the local market needs.
- Implement and roll out global campaigns, including content plans and asset development or adaptation.
- Develop and execute local eCRM campaigns in alignment with the marketing team.
- Manage processes to ensure efficiency and effectiveness including goals and KPIs.
- Oversee local tool utilisation, provide onboarding for team members and external agency partners.
- Analyse local data and apply recommended next best actions from the global team.
- Provide data and represent the country in regional and global sales discussions on eCRM and analytics topics.
- Offer structured feedback on all sales concepts, country-specific issues, and best practices.
- Manage and participate in business projects, offering expert knowledge and business process insights across departments.
What makes you a good fit
- Interest in customer experience, digital journeys & campaign performance.
- Understanding of customer and data-driven marketing principles.
- A proactive and adaptable mindset.
- Excellent communication and collaboration skills.
- Understanding of eCRM strategy and campaign management.
- Strong analytical skills and the ability to translate data into actionable insights.
- Proficiency in CRM tools and software.
- Ability to manage multiple projects and meet deadlines.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Performance bonus / incentives
- Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
- Annual Leave: 27 days plus 8 Bank Holidays
- Celebration vouchers
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26101024
Job Locations: United Kingdom
Contact information for application-related questions: RecruitmentUKIE@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.