Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Key Account Manager, eCommerce Channel
Apply for this role
Key Account Manager, eCommerce Channel
Apply for this role
About this Position
Step into the role of a Key Account Manager, E-Commerce Channel, where you will drive growth and execution across Henkel’s online retail partners. Collaborate with cross-functional teams to maximize sales, strengthen customer relationships, and boost our digital presence. Ready to shape the future of e-commerce? Here’s how:
What you´ll do
- Take responsibility for e-commerce, managing the relationship and driving sales and performance in the related costumers.
- Achieve sales, value share, trade spending, execution, and listing targets for the assigned costumers.
- Build and maintain strong relationships with key stakeholders in the E-commerce channel to develop and execute plans collaboratively.
- Lead joint business planning processes with customers, negotiating trade terms and conditions, and ensuring compliance with agreed terms.
- Work closely with other sales channels and departments (Digital Marketing, Trade Marketing, and Category Management) to ensure alignment and achieve business objectives.
- Provide accurate monthly and quarterly sales forecasts specific to e-com customers.
- Design and implement tailored account plans based on growth forecasts, market opportunities, and customer capabilities, aligned with Henkel's business strategy.
- Execute brand strategies and drive excellent execution to ensure optimal customer sell-out performance.
- Regularly analyze and report customer performance against KPIs, such as sales, value share, and trade spending.
What makes you a good fit
- BSc/BA in Business Administration, Engineering or in a relevant field
- 6-8 years of experience in Key Account Management within the FMCG sector, specifically in the e-commerce channel, is a must.
- Digital marketing experience is a plus.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent oral and written communication skills in English with the ability to interact effectively with all levels of management
- Self-confident professional, who possesses strong interpersonal skills along with sound leadership capabilities
- Advanced user of MS Office applications
- Driving license is a must
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Globally wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
JOB ID: 25079853
Job Locations: Turkey, Istanbul, Ümraniye
Contact information for application-related questions: recruitment-hr@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.