Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
HR Payroll Team Manager (US and Canada Market)
Apply for this role
HR Payroll Team Manager (US and Canada Market)
Apply for this role
About this Position
As the HR Payroll Team Manager, you will play a pivotal role in ensuring the efficient and accurate delivery of payroll services across North America. This position is essential for driving operational excellence within our payroll team, managing daily operations, and leading process improvements that enhance service quality and support overall business objectives. In this dynamic role, you will not only ensure service continuity and adherence to performance metrics but also focus on developing a high-performing payroll team through recruitment, training, and timely performance evaluations. By tackling these challenges head-on, you will contribute to our mission of operational excellence and employee satisfaction within a supportive and collaborative team environment.
What you´ll do
- Oversee daily operations and manage workload of North America Payroll team; Drive project planning, implementation and process transition to operations
- Recruit, interview, hire and train new Payroll team members; Provide constructive and timely performance evaluations and develop the knowledge, abilities and skills of payroll team
- Coordinate payroll team and related business teams in the countries to ensure service delivery in respective business or function areas; Foster and ensure proper and effective communication of the GBS operative team with the related business teams of different countries
- Organize work schedule planning and ensures service continuity ensuring adherence to SLAs / KPIs and quality and speed of services using defined measurements
- Identify process gaps or inefficiencies and improves the existing processes; Clarify non-standard inquiries with respective counterparts; Support and involve team members in different process areas, triggers process alignment and improvements proactively
- Facilitate process delivery within Global Business Solutions (GBS) or detailed elaboration of processes based on the global process frames; Ensure effectiveness, efficiency and engagement of the team and fosters improvements and process optimization initiatives
- Support proper maintenance and functionality of the IT modules related with the responsible operative area, in alignment with IT Acts as de-escalation point and also de-escalates topics according to the respective de-escalation path
What makes you a good fit
- Bachelor's Degree in Psychology, Human Resource Management, Business Administration or equivalent
- Minimum of seven (7) years of relevant working experience in handling North America Payroll with extensive knowledge in Payroll Operations, Pre- and Post-Payroll Preparation, Payroll Internal Controls, and Payroll Taxation; Preferably obtained from a multinational company, shared service, or business process outsourcing organization
- Must have at least three (3) years of People Management, Project Management, and Change Management experience
- Proficiency in Payroll Applications is required; Experience in using SAP and Microsoft Office Suite is needed
- Excellent verbal and written English communication skills, strong organizational skills, excellent attention to detail, and the ability to work under pressure
- Amenable to work on night shift schedule (9:00 PM to 6:00 AM) following US holidays, and report on a hybrid work set-up in Ayala Avenue, Makati
Some perks of joining Henkel
- A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Globally wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- HMO healthcare coverage plan
- Provident Fund
- Group Life and Personal Accident Insurance
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 25079982
Job Locations: Philippines, National Capital Region, Makati
Contact information for application-related questions: recruitmentph@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.