Senior Infrastructure Engineer

DX Online & Digital China, Shanghai, Shanghai Full Time Regular
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Senior Infrastructure Engineer Apply for this role
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About this position


What you´ll do

  • Data Centre Infrastructure Operations:- Perform hands-on support and administration of data center hardware (servers, storage, power, and cooling systems).- Ensure optimal performance, availability, and efficiency of all DC systems through proactive monitoring and maintenance.- Conduct regular audits and assessments to identify risks and vulnerabilities within the data center environment.- Implement and enforce DC policies, procedures, and best practices aligned with industry standards and internal controls.
  • Server & Systems Management:- Manage and maintain physical and virtual servers across production and development environments.- Monitor system performance, perform tuning, and ensure efficient resource utilization.- Coordinate firmware and OS patching activities according to the change management process.- Lead efforts in data backup, restoration, and disaster recovery drills.
  • Data Centre Operations & Projects:- Collaborate with cross-functional teams for DC migrations, expansions, hardware refreshes, and capacity planning.- Support physical installations and decommissions of server and storage hardware.- Maintain accurate and updated DC documentation including rack layouts, equipment inventories, and configuration records.
  • Support & Escalation:- Provide Tier 2/3 support for escalated issues related to DC infrastructure.- Participate in 24x7 on-call support rotation and respond promptly to incidents and service outages.- Coordinate with vendors and service providers for hardware support and maintenance activities.
  • Process & Compliance:- Champion adherence to ITIL-based operational processes including incident, problem, change, and asset management.- Contribute to continuous improvement initiatives to enhance efficiency, reliability, and automation in DC operations.- Ensure data center operations comply with corporate security standards, safety regulations, and audit requirements.

What makes you a good fit

  • Bachelor’s degree in information technology, Computer Science, or a related discipline.
  • Minimum 5 to 7 years of relevant experience in a critical IT service delivery and support environment.
  • Strong working experience in Data Centre infrastructure operations and engineering.
  • Proven expertise in server administration (performance tuning, capacity planning, firmware updates, and recovery).
  • Deep knowledge of DC backup and recovery procedures, solutions, and tools.
  • Experience with DC migrations, expansions, and hardware lifecycle management.
  • Strong understanding of IT operational frameworks, particularly ITIL.
  • Demonstrated ability to manage multiple priorities and projects in parallel.
  • Excellent communication skills, both verbal and written, in English.
  • Experience managing vendor relationships and working in cross-functional technical teams.
  • Project management experience with the ability to lead small to medium DC projects.

Some perks of joining Henkel

  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Globally wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • Comprehensive Group Insurance Scheme
  • Annual Physical Examination
  • Flexible Benefits cover for dependents
  • Company Products Discount

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 25077064

Job Locations: China, Shanghai, Shanghai

Contact information for application-related questions: Henkel.GCN.Recruitment@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

About Henkel

Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.

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FAQ

Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.

Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.

Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.

Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.

Our recruiting team will help you with all requests regarding your application. Contact the team here.