On-site representative Adhesives - KSA

IO Engineering Saudi Arabia, Dammam, Saudi Arabia Full Time Regular
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About this Position

To provide on-site technical service support at designated customer production lines, ensuring optimal product application, performance monitoring, inventory management, and proactive customer engagement to support Henkel’s business objectives.

What you´ll do

  • Provide routine technical service at customer production lines to ensure high-quality output for all Henkel products.
  • Conduct inventory management and oversee customer consumption processes, including material ordering, execution, and usage tracking.
  • Maintain accurate consumption data records, support demand forecasting, and facilitate smooth supply chain operations, including paperwork and payment processes.
  • Continuously monitor application parameters, including environmental conditions and material performance, escalating any technical challenges to the responsible Application Engineer.
  • Stay informed of competitor activities within the plant (e.g., testing, pricing, new product trials), and provide timely updates to internal teams.
  • Serve as the primary contact between the customer line and Henkel, ensuring efficient communication and service delivery.
  • Support and implement the Henkel (IoT solutions) on-site for digital process optimization and traceability.

What makes you a good fit

  • Educational background in Business, Marketing, Consumer Behavior, Market Research, Social Sciences, or Psychology.
  • Passion for consumer insights, product innovation, and research methodologies.
  • Minimum 7+ years of experience in technical service or operations.
  • Certificate in technical expertise in engineering, chemistry, or related field.
  • Fluent in written and spoken English and Arabic.
  • Ability to work with diverse teams and engage with people from different cultural backgrounds.
  • Strong skills in PowerPoint and Excel; familiarity with videomaking and infographics is a plus.
  • Ability to organize data, find patterns, and synthesize insights effectively.
  • Strong organizational skills with the ability to multitask and manage deadlines.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

JOB ID: req73281

Job Locations: Saudi Arabia, Saudi Arabia, Dammam

Contact information for application-related questions: recruitmentgcc@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

About Henkel

Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.

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FAQ

Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.

Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.

Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.

Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.

Our recruiting team will help you with all requests regarding your application. Contact the team here.